Application Support Analyst - Hatfield, Hertfordshire

Up to £185 per day + £10 per day accruing bonus

 

 

 

An Application Support Analyst who has experience with Windows 10 and application packaging (SCCM) is required for our client, in Hatfield.

 

Role:                Application Support Analyst

 

Rate:               Up to £185 per day + £10 per day accruing bonus

 

Location:         Hatfield, Hertfordshire

 

Duration:         Until March 2019 (possible extension)

 

Experience required:

  • Experience of testing, packaging & refining business applications in a Windows 10 environment
  • Good general IT understanding
  • Experience of dealing with service providers to resolve issues in a timely fashion
  • Experience of using MS SCCM in a multi-site environment

 

Main duties/responsibilities:

  • Provide project resource during the standard opening hours i.e. 8AM to 6PM
  • Ensure application packages are planned, built, installed, tested, refined and deployed efficiently
  • Ensure the European Business Application (EBA) register & any helpdesk knowledge base articles are updated prior to go live for new or modified versions
  • Work with Project Management team to ensure tasks are prioritised based on business impact
  • Liaise with 3rd party application providers to ensure that applications packaged are documented and packaged in accordance with recommendations from the supplier
  • Work with Helpdesk Team to ensure new or updated application details are correctly added to the Helpdesk system
  • Use Problem Management tools and techniques to identify the root cause of problems and select appropriate means of resolution
  • Manage, refine and continually improve Application Packaging, Release & Deployment process

 

Tools and equipment used will include:

  • Standard Microsoft Office Applications
  • Microsoft SCCM
  • Microsoft AppV
  • Microsoft Project/Visio

 

Send your CV ASAP – Further Details on Application

Consultant: Ben Murphy

Contact Ben directly at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Orbis Resourcing Ltd acts as an employment agency and an employment business.